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Dimensions
of Effective Leadership in healthcare institutions: A Vision
for tomorrow
Adaptiveness
is best in systems where elements/pieces are optimally connected.
Too rigid connection causes obstructions and too loose a connection
results in chaos. The challenge is to first observe and diagnose
the latent socio-cultural perspective of society, and see
how the target customer fits in there
INTRODUCTION
Leadership is a requirement for effectiveness of any
organization at any time. In stressful periods, leadership
may be the pivotal factor separating organizations that flourish
from organizations that founder or sink The current business
climate at most healthcare centers is extraordinarily stressful
A new wind is blowing, a rather hostile wind that is changing
the leadership climate in healthcare institutions throughout
the world. The command and control style of leadership behavior
is on its way out. Even the more current leadership architecture,
desperately seeking to fuse competition and collaboration,
seem destined to topple before the gusts of change. It is
a time marked by two contradictory forces, interdependence
and diversity, pulling in opposite directions. The tensions
from these twin forces are rapidly rendering traditional leadership
behaviors obsolete. We have little choice but to develop a
new model of leadership leadership more appropriate
for coping with these contradictory forces and to survive
and succeed in the turbulent healthcare environment of tomorrow.
It is a common belief at many healthcare institutions that
if they provided quality healthcare to their patients, had
sufficient resources, a sound management control, and a binding
loyalty of their patients they had nothing to worry about.
There could be nothing more wrong than this type of belief.
Manfred Kets de Vries, the renowned management and psychology
guru, has argued that even with all good intentions, plentiful
resources, and supposedly good managerial control an organization
needs
Key words: effective leadership, healthcare institutions,
vision for future From the Department of Administrative Affairs,
Hadi Clinic, Kuwait. Corresponding author: Dhirendra Verma,
PhD, 703 Ratan Castle, 7/29-B Tilak Nagar, Kanpur-208 002,
India (e-mail: dverma1@hotmail.com).
sound leadership in order to thrive. He states, quite succinctly:
Your business can have all the advantages in the world;
strong financial resources, enviable market position, and
state-of-the-art technology, but if leadership fails, all
of these advantages melt away(1). Although this statement
applies to any type of business, nowhere does
it seems more appropriate than in a healthcare institution.
Not only that, a healthcare institution, because of its very
nature, needs a type of leadership that is multidimensional
in nature and more attuned to face the challenges of tomorrow.
This article attempts to envision the type of leadership style,
with all its dimensions, which would be more effective and
relevant to the needs of healthcare institutions in the foreseeable
future.
LEADERSHIP DEFINED
Leadership is an elusive quality and its definition can
vary with the times. In the past 50 years there have been
as many as 65 classification systems developed to define the
dimensions of leadership (2). One such classification system
is the scheme proposed by Bass (3). He suggested that some
definitions view leadership as the focus of group processes.
From this perspective the leader is at the center of group
change and activity, and embodies the will of the group. Another
group of definitions conceptualizes leadership from a personality
perspective, which suggests that leadership is a combination
of special traits or characteristics that individuals possess
and that enable them to induce others to accomplish tasks
(4). Other approaches to leadership have defined it as an
act or behaviorthe things leader do to bring about change
in a group (5).
In addition, leadership has been defined in terms of the
power relationship that exists between leaders and followers
(6). From this viewpoint, leaders have power and wield it
to effect changes in others. Still others view leadership
as an instrument of goal achievement in helping group members
achieve their goals and meet their need (7). This view includes
leadership that transforms followers through vision setting,
role modeling, and individualized attention.
Despite the multitude of ways that leadership has been conceptualized,
several components can be identified as central to the phenomenon
of leadership. They are (a) leadership is a process, (b) leadership
involves influence, (c) leadership occurs within a group context,
and (d) leadership involves goal attainment. Based on these
components, the following definition of leadership will be
used in this article: Leadership is a process whereby an individual
influences a group of individuals to achieve a common goal
.
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